Note: For any questions or issues, please reach out to us at [email protected]. Kindly avoid replying to system-generated emails (e.g., emails from “alerts” or “no-reply“) as these inboxes are not monitored.
How can I contact?
If you have any questions, concerns, or issues regarding our service, please don’t hesitate to reach out to us. You can contact our support team via email.
When can I expect a response?
We have a dedicated team to resolve your queries, and they address them in the order they are received. While we strive to resolve your query as soon as possible, please understand that during periods of heavy query load, it may take longer to receive a response.
What are your working hours?
Our team operates from Monday to Saturday, between 10 AM to 6 PM (GMT). These are our back-end working hours. However, please note that our portal and services are operational 24/7, ensuring continuous access and support for our users.